

15 mins
3 persons
Train leaves in
Dessau - Berlin
RE 7
Platform 6

Onboarded
Swipe when onboard
Wallet Balance
68.9
Economical and fast...
Automated grouping of travellers to book group ticket.
Automated ticket cost splitting and notifications for payment.
Make friends with random university students while travelling.
Recommendations to explore Brandenburg in groups.
Recommendations to explore museums and attractions with low group ticket cost.
7900
Enrolled students
3
uni campus
180
Travel request/day
NO
Semester ticket

The problem opportunity
Hs Anhalt students lack semester tickets for public transportation
7,900 students enroll annually across three campuses: Brandenburg, Kothen,Dessau.
Limited part-time work and recreational opportunities given the smaller city.
Due to this, Students often need to travel from Dessau to Berlin for work and other activities.
But the travel costs to Berlin is high, approximately 22 euros for one-way travel and 44 euros for a round trip.
So i developed a solution for fast, easy, and affordable travel by simplifying the group travel ticketing feature.
Current frugal innovation
Lets look at the current scenario of how tickets are booked, by finding groups manually via posting travel request info on various platforms like Facebook, whatsapp & telegram etc.

Dominique from Dessau campus wants travel a round trip from Dessau to berlin.

On DB app, the one way ticket cost 22.5 Euro and round trip is 45 Euro.

So she goes for option to buy group ticket for 5 people which costs 33 euros.

Now she has to find 5 people who can travel with him and split cost.

She posts that he is looking for people to travel, in facebook group

She has to wait now till he get replies from people to travel together.
But is it simple to book group ticket?
“It requires a lot of time and multiple platform to get people onboarded”







Time spent Co-ordinating on:
Facebook Group
Comment section
Telegram
Whatsapp
Wechat
Facebook messenger
Voice Calls
Coordinating back travel
Current facebook group for travel coordination and booking
3009 total members
180 travel requests/ day
20 new posts per day
10 members join / week
This excludes whatsapp, wechat, Telegram

Too slow, too expensive and too complicated !!!
Group travelling costs in different campuses
Bernberg students
Bernberg - Dessau ticket:
Saxony Anhalt ticket:
Berlin Brandenberg ticket:
12.30 €
25.00 €
33.00 €
kothen students
Köthen - Dessau ticket:
Saxony Anhalt ticket:
Berlin Brandenberg ticket:
9.00 €
25.00 €
33.00 €
Dessau students
Berlin Brandenberg ticket:
33.00 €
Per person travel cost :
5
4
3
2
11.6 €
14.5 €
19.3 €
29 €

Per person travel cost :
5
4
3
2
11.6 €
14.5 €
19.3 €
29 €

Per person travel cost :
5
4
3
2
6.6 €
8.25 €
11.0 €
16.5 €

Lets look at The journey
Planning phase
Group of 5 people wants to go for gig in Berlin
The plan is decided on a Tuesday
Each individual
wants to go at different
time in Berlin
2 out of 5 individuals back out at last minute
1 of remaining 3 individual goes to Berlin in morning with a separate ticket with friend
We are remaining 2 individuals now
We want to go to berlin around 8 pm
But since we are just two people we want 3 more people to join


So we post our travel plan on Mitfarzentrale facebook group
We also post it on our whats app group
We dont get any reply
We go ahead and add the names of available persons

Positive
Negative
Stage 3 - Booking return ticket
Stage 2 - Booking
The night ticket was valid till 7 am on sunday
At 8 am we wanted to go at friends place in Berlin
On sunday evening around 7 we wanted to come back
We search and commented on facebook group
The girl was not responding wether our ticket is booked
And we needed the ticket soon for travel to nearby place
Meanwhile My flatmate had also put my name in the ticket to come back
The girl responded 20 min later that our ticket is booked and she needs the money
We had to take another 3 euro ticket to reach friends place
Here we could have booked another group ticket from Berlin to Dessau
So we booked our own ticket




We enter the name of available passengers
Ticket is now booked


Positive
Negative
P.O.V of person who books the Ticket : statistics taken from 20 people
Effort - FB, Whatsapp,Telegram, Messenger, collecting names, Booking tickets, sharing tickets
5th day
4th day
3rd day
2nd day
1st day
20 mins
40 mins
60 mins
80 mins
100 mins
120 mins
On an average you spend is
“2 hrs 30 min” planning travel.
20 mins on FB group
1hr:30 min on FB messenger
15 min on DB App
5 min for ticket screenshot share
10 min for train timetable
10 min for back travel
10 min cost split and screenshot
Use case and journey of using the App
Onboarding and gathering students information via the college ID card.
OCR scanner scans the necessary ID information to maintain trust amongst student users.




Developing a UX to make the ticket booking & itinerary smooth as possible…
Users put information about travel plan, any upcoming ticket info is shown in the belly area of the screen
User are shown group ticket spots, max five people can fill one group ticket spot.
It also shows upfornt how much each person would have to pay in the group ticket.
Based on the time preference the user can join a group spot & pay accordingly via different payment options.




User can also use third party wallets, like N26 or Paypal to make transactions.
When everyone pays their part of the ticket, the ticket is booked and QR code is generated with preferred onboarding time and returning time
For the group ticket holders of five random university students travelling , a group chat is generated for better coordination.
This group chat can be used to decide train station meeting points, train boarding time & deciding return journey times.




Notifications are sent to certian individuals from the group to remind them about payment, if they haven’t paid before the journey starts.
Just before the commencement of the travel, the homepage shows train travel start time, and number of persons boarded.
Once the users have boarded the train, the home page also shows the places that they could explore with the Berlin Brandenberg tickets
The app also uses Upsell feature to upsell other group tickets, mainly museums, events and parks and other group hangouts offerings.



Changing how 7900 students will travel in Anhalt
1,400 students of Dessau.
3,500 students of Köthen.
3,000 students of Bernburg.
7900 Students in total.

Building Group travel trust...
Travelbud app creates account automatically by scanning college ID via parsing necessary details.
This also ensures a trust among community and reduces chances of abuse and fraud.


Join travelling group spots
instantly, easy cost split
Shows various travel spots to join within the selected day.
Tickets are auto scheduled for booking once spots are filled.
You pay only your share of ticket.
Individual group members are notified if they delay payment.

ChatBot to help with group
travel co-ordination
Chatbot provides necessary travel itinerary to travel group members.
Chat auto expires when the journey is completed.
Chat bot helps to decide for train return journey valid within ticket.

The app resolves issues:
Accidental multiple ticket booking
Reduce uncertainty of bounce rate
Penalty for Last minute backouts
No more wrong date / time bookings
App shows live meeting point areas
Hop from any station and find your group
Fare saving via night tickets suggestions
Not just Berlin, travel to many places
Explore in group major cities: Magdeburg, Bern-berg, Potsdam , Frankfurt (oder), Cottbus etc.
Upselling features
App recommends new travel destination each week.
It recommends events, gigs, Job fairs, sight seeing etc.
It recommends Trails, hiking & weekend getaway.
Group tickets for museum, events, recommends other regional tickets.


Product Development Hurdles
Understanding legality of direct ticket booking via DB business account.
Handeling of payments via payment gateway
Database handling and development and maintenance
Ticket booking based on week basis
sun
sat
Fri
Thu
Wed
Tue
Mon
0
5
10
15
20
25
30
TravelBud
German Regional Trains Group travel booking app
To solve no semester ticket problems at Hs Anhalt, I Incubated a solution to make train travelling
affordable for students of Hs Anhalt at three different campuses namely Dessau, Brandenberg & kothen, which are located in state of Saxony - Anhalt
Company
Studio Project
Role
UX Research
UI & UX Design
Industries
Travel & Tourism
Date
Jan 2022